Terms and Conditions

1. Introduction

1.1 Welcome Message

Welcome to ReConto.com, the online platform dedicated to enhancing the relationship between residents and their service contractors. This document outlines the terms and conditions (the "Terms") under which you may use our services and website located at http://ReConto.com, as well as on our additional platforms ReContoHome.com, ReContoPro.com, and our mobile applications for iOS and Android (collectively referred to as the "Platform"). These Terms form a legally binding agreement between you, the user, and ReConto, also known as "Residence Contractors" ("we", "us", or "our"), governing your access to and use of the Platform.

1.2 Overview of Platform

ReConto is designed to streamline the interactions between households and service providers such as pool maintenance, garden upkeep, pest control, and more. Our Platform offers tools that facilitate clear communication, management of service requests, transaction processing, and feedback, all aimed at improving service efficiency and customer satisfaction. By registering or using our services, you engage in our "Service" and agree to be bound by these Terms, which include our Privacy Policy and any other related agreements that apply to your use of our Platform.

  • Communication: Specify the work request, due date, resources required, add documentation, and use tools for follow-up.
  • Visits: Receive alerts the day before and just before arrival, stay informed about changes, and get updates with photos once the work is done.
  • Payment: Manage estimates and invoices for approval, and pay online—all in one place.
  • Feedback: Provide general feedback or for specific tasks, and agree on concrete actions to fulfill expectations.
  • Agreements: Agree with your provider on specific improvements and follow up on them.

Disclaimer of Service Provider Responsibility

Limitation of Liability: The services listed and booked through the ReConto platform are provided directly by independent service providers and not by ReConto. Our role is limited to facilitating the availability of the platform and enabling communication and transaction features between users and service providers. ReConto does not own, control, offer, or manage any of these services. Therefore, any agreement is solely between you and the respective external service provider.

No Endorsement of Service Provider: ReConto does not endorse or warrant the offerings of any of these service providers, nor does it have any control over the quality, timing, legality, failure to provide, or any other aspect whatsoever of any ratings, reviews, or other information provided by service providers or services rendered by them. ReConto does not guarantee the accuracy, completeness, or timeliness of any content uploaded by service providers or users.

User Responsibility: Users are responsible for choosing their service provider and negotiating the terms of any job. ReConto is not a party to the contracts entered into between users and service providers. We are not responsible for overseeing the services or the conditions of the transactions. Disputes between users and service providers must be resolved independently by the parties involved.

No Liability for Conduct of Users or Service Providers: ReConto shall not be liable for any bodily, emotional, or moral harm that might result from interactions between users and service providers, including but not limited to injury, death, emotional distress, or other damages resulting from communications or meetings with other users of the services or persons introduced through the services. This includes any claims, demands, and damages of every kind and nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way connected with such disputes.

Indemnification: By using the ReConto platform, you agree to release ReConto from any claims, demands, and damages arising out of or in connection with the use of the platform, your dealings with service providers or other users, or any service provided by such parties. This release includes, without limitation, any legal and other fees that ReConto may incur in relation to any claim or dispute.

Third-Party Services: ReConto integrates third-party services, such as ChatGPT, to provide additional assistance and information to users. While we strive to offer helpful and accurate information through these services, ReConto does not control and is not responsible for the algorithms, outputs, or interactions produced by these third-party services. The use of third-party tools on the ReConto platform is at your own risk, and ReConto disclaims any liability related to the accuracy, reliability, or use of such third-party services. We encourage users to verify any information provided by third-party tools before relying on it for decisions.

2. Acceptance of Terms

2.1 Agreement to Terms

By accessing or using our Platform, located at http://ReConto.com, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions (the "Terms"), which form a legally binding contract between you and ReConto. If you are using the Platform on behalf of an organization or entity, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these Terms. In that case, "you" and "your" will refer to that organization.

If you do not agree with all of these Terms, or if you lack the authority to enter into this agreement, you must not access or use the Platform.

2.2 Modifications to Terms

We may update or change these Terms at any time to reflect changes in our services, practices, legal or regulatory reasons, or other factors. When we make changes, we will update the "Last Updated" date at the top of the Terms and post the new document on the Platform. It is your responsibility to review these Terms periodically for any changes.

Your continued use of the Platform after any such modifications are made constitutes your acceptance of the new Terms. If you do not agree to the changes, you should stop using the Platform and deactivate your account. We encourage you to frequently review the Terms to ensure you understand the terms and conditions that apply to your use of the Platform. If you have any questions regarding the use of the Platform, please contact our customer support team at support@ReConto.com.

3. Eligibility

3.1 Age and Legal Capacity

To use the ReConto platform, you must be at least 13 years old. If you are under 13, you are not permitted to use our platform under any circumstances. If you are between the ages of 13 and 18, or the age of legal majority in your jurisdiction, you must use ReConto under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

By using ReConto, you represent and warrant that you meet the above age requirements and that you have the legal capacity and authority to enter into a contract.

3.2 Compliance with Laws

Your access to and use of the ReConto platform must fully comply with all applicable laws, regulations, and ordinances, including but not limited to those pertaining to privacy, intellectual property, and online conduct. You are responsible for ensuring that your use of the platform does not violate any applicable laws or regulations in your jurisdiction.

By agreeing to these Terms, you represent and warrant that your use of the platform will not conflict with any applicable law or regulation.

4. How It Works

4.1 Description of Services

ReConto is a dynamic platform designed to facilitate connections between residents and a broad range of service providers, covering categories such as home maintenance, personal care, and community services. Our platform provides tools to manage and streamline communication, scheduling, and transactions between you and your contracted service providers.

4.2 Communication and Transactions

Communication Tools: ReConto offers integrated chat functions and other communication tools that enable clear specification of service requirements, sharing of updates, and management of inquiries. These tools ensure that all parties maintain a consistent and accessible record of communications.

Transaction Management: Our platform facilitates the entire service process, from receiving quotes to approving work orders and making payments securely. This system ensures a seamless transaction experience from the initial request to final payment.

Documentation and Reporting: After each service is completed, residents receive a detailed report of the work performed. Our platform also allows for the storage of these reports for future reference, useful for tracking recurring services or managing warranty claims.

4.3 Tools and Features

Scheduling and Alerts: Residents can easily schedule services according to their convenience. The platform sends timely alerts to remind users of upcoming services and any changes in scheduling.

Feedback System: We encourage residents to rate their experience and provide feedback after each service. This input is vital for service providers to improve their offerings and for us to ensure a quality network of contractors.

Route Optimization for Contractors: ReConto utilizes advanced algorithms to help contractors optimize their daily routes, which reduces travel time, minimizes environmental impact, and enhances overall efficiency.

Machine Learning Enhancements: Our platform employs machine learning to analyze service patterns and suggest improvements in scheduling and management, aiming to optimize operations and enhance customer satisfaction.

For detailed information about specific features or assistance with navigating the platform, please contact our support team via the contact form available on our website.

5. Account Management

5.1 Account Creation

To access and use certain features of the ReConto platform, you must register and create an account. During the registration process, you will be asked to provide accurate and current information about yourself, such as your email address and contact details, and to create a username and password. You agree to maintain the accuracy of this information and promptly update any changes to ensure it remains current. Failure to provide accurate, complete, and updated registration information may result in the suspension or termination of your account.

5.2 Account Responsibilities

You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account. You agree to notify ReConto immediately of any unauthorized use of your account or any other breach of security. ReConto cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.

You may not use anyone else's account at any time without the express permission of the account holder. You are responsible for all actions taken via your account, whether or not made with your knowledge or authority. You can terminate your account at any time through the user account settings.

5.3 Account Termination

ReConto reserves the right to suspend or terminate your account or your access to any part of the ReConto platform at any time, without notice, for any reason, including but not limited to, breach of these Terms and Conditions. Upon any termination, discontinuation, or cancellation of your account or the platform, all provisions of these Terms and Conditions which by their nature should survive will survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

5.4 Account Deletion

You have the right to delete your account with ReConto at any time. You can delete your account by using the designated features within the platform or by contacting our support team for assistance. Deleting your account will remove your profile, data, and all associated content from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions, and comply with legal requirements as permitted by law.

Additionally, if you have shared any data or collaborated with other users on the platform, such information may remain visible to those users and continue to exist on their accounts, even after your account is deleted. This includes but is not limited to messages, shared files, or any other interactions that occurred during the lifetime of your account. You acknowledge and agree that such shared content or data may persist independently of your account, and ReConto is not responsible for the modification, deletion, or retention of any such content shared with other users of the platform.

6. Subscriptions and Payments

6.1 Subscription Types and Fees

ReConto offers various subscription plans to meet the diverse needs of our users. Each subscription plan comes with its own set of features, which are detailed on our Platform. You agree to pay the applicable fees as set forth on the pricing page of our website at the time of your subscription or renewal. All fees are non-refundable, except as expressly stated in our refund policy.

6.2 Payment Terms

Method of Payment: You can pay for your subscription via accepted payment methods, which currently include Apple Store, Android Store and Stripe (debit, credit and bank accounts). By submitting your payment details, you accept and agree to be bound by the terms of our payment processor and authorize us to charge the selected payment method for all charges applicable to your account.

Recurring Billing: By starting a subscription, you authorize us to charge you on a recurring basis (monthly or annually, as per your selected plan) until you cancel. The charge will occur on the anniversary date of your subscription until you cancel your plan.

Price Changes: We reserve the right to adjust pricing at any time. We will notify you in advance if the regular rate of a subscription changes from what was stated at the time of your previous purchase. Continued use of the service after the price change becomes effective constitutes your agreement to pay the modified subscription fee amount.

6.3 Subscription Renewal and Cancellation

Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it. You must cancel your subscription before it renews to avoid billing of the next period’s fees to your payment method.

Cancellation Policy: You may cancel your subscription at any time via your account settings on the ReConto platform. Upon cancellation, you will continue to have access to the subscription services until the end of your current billing cycle.

Refunds: Unless mandated by law, paid subscription fees are non-refundable. However, if there are extenuating circumstances, please contact our support team to discuss a possible refund.

7. User Rights and Responsibilities

7.1 License to Use Platform

ReConto grants you a personal, non-exclusive, non-transferable, limited license to access and use the platform for your own personal, non-commercial purposes. This license is provided solely for your enjoyment and benefit in finding and utilizing services as outlined in these Terms and Conditions. You agree not to use the platform for any purposes that are unlawful or prohibited by these Terms.

7.2 Prohibited Activities

In using the ReConto platform, you must not:

  • Engage in Fraudulent or Illegal Activities: You may not use the platform for any illegal or unauthorized purpose, including but not limited to copyright infringement, fraud, or harassment.
  • Interfere with Security: You must not breach or attempt to breach the security of the platform including attempting to gain unauthorized access to underlying systems or networks.
  • Disrupt Operations: You may not use any device, software, or routine that interferes with the proper working of the platform, nor may you attempt to interfere with the proper working of the platform.
  • Misuse Content: You are prohibited from using any content served on the platform for any purpose not explicitly permitted in these Terms, including copying, modifying, or distributing such content.
  • Impersonation or Misrepresentation: You must not impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.

7.3 Responsibilities

  • Account Information: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
  • Accurate Information: You must provide accurate and complete information and keep your account information updated.
  • Compliance with Laws: You are responsible for complying with all local, state, national, and international laws and regulations applicable to your use of the platform.

7.4 Enforcement of User Responsibilities

Failure to comply with these User Rights and Responsibilities may result in suspension or termination of your access to the platform, at ReConto’s discretion. ReConto reserves the right to investigate suspected violations of these Terms and may seek to gather information from the user who is suspected of violating these and from any other user. ReConto may suspend any users whose conduct or postings are under investigation and may remove such material from its servers as it deems appropriate and without notice. If ReConto believes, in its sole discretion, that a violation of these Terms has occurred, it may edit or modify any submission, posting or emails, remove the material permanently, cancel postings, warn users, suspend users and passwords, terminate accounts, or take other corrective action it deems appropriate.

8. Intellectual Property

8.1 Ownership of Materials

All content created by or on behalf of ReConto and made available on the ReConto platform, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and software, is the exclusive property of ReConto or its content suppliers. This content is protected by United States and international copyright and trademark laws. The compilation of all ReConto-created content on this site is also the exclusive property of ReConto and protected under the same laws.

8.2 User-Generated Content

Users retain ownership of the content and data they submit or create on the ReConto platform ("User-Generated Content"). However, by posting, uploading, inputting, providing, or submitting your User-Generated Content, you are granting ReConto, its affiliated companies, and necessary sublicensees a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable right and license to use, reproduce, copy, modify, adapt, publish, translate, create derivative works from, distribute, perform, display, and incorporate in other works any such User-Generated Content (in whole or part) in any form, media, or technology now known or later developed, including for promotional and/or commercial purposes. This includes using User-Generated Content to train artificial intelligence and machine learning models to improve our services and communications offered to you without compensation or acknowledgment.

In using this platform, you warrant and represent that you own or otherwise control all of the rights to your User-Generated Content necessary to grant the licenses and rights provided herein, including all the rights necessary for you to provide, post, upload, input, or submit the User-Generated Content.

8.3 Protection of Intellectual Property

We respect the intellectual property rights of others and expect our users to do the same. Users agree not to upload, post, or otherwise transmit content that violates any third party's intellectual property or other proprietary rights. Any unauthorized reproduction, publication, further distribution, or public exhibition of the materials provided on the service, in whole or in part, is strictly prohibited.

8.4 Copyright Complaints

ReConto respects the intellectual property of others. If you believe that your intellectual property rights are being infringed, please submit your complaint to us via our contact form or at the email address provided. To be effective, the notification should include:

  • Identification of the copyrighted work claimed to have been infringed or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
  • Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address.
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

ReConto will respond to any such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material.

8.5 Trademarks

The ReConto name, logos, and the names associated with the ReConto platform are trademarks/service marks of ReConto or its affiliates. These marks may not be used in connection with any product or service that is not ReConto's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits ReConto. All other trademarks not owned by ReConto that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by ReConto.

9. User Content

9.1 Uploading and Publishing

When you upload, post, or otherwise make available any content to the ReConto platform, you retain all rights in, and are solely responsible for, the user content you share. You grant ReConto a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, store, display, reproduce, modify, create derivative works from, perform, and distribute your user content on ReConto for the purposes of operating, developing, providing, and using the ReConto platform. ReConto reserves the right to remove or modify user content for any reason, including user content that we believe violates these Terms or our policies.

9.2 Content Representations and Warranties

By posting user content on or through the ReConto platform, you affirm, represent, and warrant that:

  • You are the creator and owner of the user content, or have the necessary licenses, rights, consents, and permissions to authorize ReConto and users of the platform to use and distribute your user content as specified in these terms and conditions.
  • Your user content, and the use of your user content as contemplated by these Terms, does not and will not: infringe, violate, or misappropriate any third party's intellectual property rights, rights of publicity or privacy, or any other rights;
  • Your user content does not contain any viruses, adware, spyware, worms, or other harmful or malicious code;
  • Unless you have received explicit consent, your user content does not contain any sensitive personal information of others;
  • Your user content does not contain or link to any content that is unlawful, hateful, abusive, libelous, racially or ethnically offensive, or that promotes or encourages illegal activity;
  • You have, in the case of content that includes computer code, accurately categorized and/or described the type, nature, uses, and effects of the materials, whether requested to do so by ReConto or otherwise.

9.3 User Content Review

ReConto does not commit to reviewing all content, but we reserve the right to review and remove user content at our discretion. Providing false information, misrepresenting your identity, or conducting fraudulent activities on the platform via user content is grounds for immediate termination of your account.

9.4 Consequences of Violations

If your user content violates these Terms, you may bear legal responsibility for that content. Depending on the nature of the violation, ReConto may, at its sole discretion, terminate your account, remove the offending content, and/or engage legal authorities in cases where the law has been broken or severe harm has been caused.

10. Third-Party Materials

10.1 Use of Third-Party Content

ReConto may include or be provided alongside third-party materials which include but are not limited to software, images, text, graphics, articles, and other content. This content is owned by respective third-party owners and is subject to their terms of use and copyright policies. When you access third-party materials through the ReConto platform, you do so at your own risk. ReConto does not control these third-party materials and is not responsible for their availability, accuracy, or the related content, products, or services you may obtain from them.

10.2 Links to Third-Party Websites

The ReConto platform may contain links to other websites operated by third parties. Such links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

10.3 Disclaimer of Responsibility for Third-Party Materials

ReConto is not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. ReConto does not warrant, endorse, guarantee, or assume responsibility for any third-party services or any other product or service advertised or offered by a third party through the ReConto platform or any hyperlinked website or featured in any banner or other advertising.

10.4 Indemnification for Third-Party Interactions

You agree to indemnify and hold harmless ReConto and its directors, officers, employees, contractors, agents, licensors, suppliers, successors, and assigns from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your use of any third-party materials or your engagement with any third-party services that are accessed via the ReConto platform.

11. Disclaimers and Limitations of Liability

11.1 Service Provision

ReConto provides its platform and services "as is" and "as available," without any warranties of any kind, either express or implied. This includes but is not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. ReConto does not warrant that the platform will operate error-free, that it will be uninterrupted, or that the platform, its servers, or the content are free of computer viruses or similar contamination or destructive features. If your use of the platform or the content results in the need for servicing or replacing equipment or data, ReConto is not responsible for those costs.

11.2 Third-Party Services

ReConto does not endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the ReConto platform, any hyperlinked website, or any service linked through the platform. ReConto is not a party to, nor does it monitor, any transaction between users and third-party providers of products or services.

11.3 Limitation of Liability

In no event will ReConto, its affiliates, agents, officers, directors, employees, partners, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the platform;
  • Any conduct or content of any third party on the platform;
  • Any content obtained from the platform; and
  • Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if ReConto has been informed of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some or all of the exclusions and limitations in this section may not apply to you.

11.4 Indemnification

You agree to defend, indemnify, and hold harmless ReConto, its affiliates, and their respective directors, officers, employees, and agents from and against all claims, damages, obligations, losses, liabilities, costs, debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

  • Your use and access of the ReConto platform;
  • A breach of these Terms;
  • Content posted on the platform;
  • Your violation of any rights of a third party, including but not limited to intellectual property rights; or
  • Any harmful act toward any other user of the ReConto platform with whom you connected via the platform.

11.5 Disclaimer of Certain Damages

ReConto is not responsible for any personal injury, death, or moral damages such as threats, insults, or slander that may result from communications or interactions initiated through the ReConto platform. While ReConto strives to provide a safe and welcoming environment, it is up to each user to ensure their interactions do not lead to such outcomes.

12. Dispute Resolution

12.1 Arbitration Agreement

In the interest of resolving disputes between you and ReConto in the most expedient and cost-effective manner, you and ReConto agree that every dispute arising in connection with these Terms will be resolved by binding arbitration. Arbitration is less formal than a lawsuit in court and uses a neutral arbitrator instead of a judge or jury. Arbitrators can award the same damages and relief that a court can award. Our arbitration agreement includes all disputes that may arise out of or relate to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether the claims arise during or after the termination of these Terms. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND RECONTO ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

12.2 Procedures

Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association's ("AAA") rules and procedures, including the AAA's Consumer Arbitration Rules (as applicable), as modified by this Arbitration Agreement. For information on the AAA, please visit its website, http://www.adr.org. The arbitration will be held in the [your location], or any other location we agree to.

The arbitrator will decide the substance of all claims in accordance with the laws of the State of [Your State], including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving different ReConto users, but is bound by rulings in prior arbitrations involving the same ReConto user to the extent required by applicable law.

12.3 Costs

The payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules. If your claim in arbitration is for less than $10,000, ReConto will reimburse those fees for claims that are found to be non-frivolous. ReConto will not seek attorneys' fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.

12.4 Exceptions to Arbitration

Notwithstanding the foregoing, either you or ReConto may bring an individual action in small claims court. Additionally, either party may seek emergency equitable relief before a state or federal court in order to maintain the status quo pending arbitration. A request for interim measures shall not be deemed a waiver of any other rights or obligations under this Arbitration Agreement.

12.5 Opt-out of Arbitration

You have the right to opt-out of the arbitration agreement by writing to us within 30 days of first accepting these Terms, stating that you do not agree to arbitration. In the event of your opt-out, all disputes shall be resolved according to the jurisdiction and venue provisions below.

13. Miscellaneous Provisions

13.1 Changes and Termination

Changes to Services: ReConto reserves the right to modify or discontinue, temporarily or permanently, the services (or any part thereof) with or without notice at any time. You agree that ReConto shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the services.

Termination of Services: ReConto may terminate or suspend your access to all or part of the services at any time, without notice, for any reason, including, without limitation, breach of these Terms. Upon termination, you continue to be bound by Sections which, by their nature, should survive termination, including, but not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13.2 Indemnification

You agree to indemnify, defend, and hold harmless ReConto, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers to the service from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms (including negligent or wrongful conduct) by you or any other person accessing the service using your service account.

13.3 Assignment and Waivers

Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without ReConto’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. ReConto may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

Waivers: The failure of ReConto to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waivers of any provision of these Terms will only be effective if in writing and signed by an authorized representative of ReConto.

14. Personal Data and Privacy

14.1 Data Collection and Use

ReConto is committed to protecting the privacy of its users. We collect, use, and share personally identifiable information and non-personally identifiable information as described in our Privacy Policy. By using ReConto, you agree to the collection of such information and authorize us to use and share it as detailed in our Privacy Policy. Information collected may include, but is not limited to, your name, email address, phone number, and usage data. We use this information to operate, maintain, and provide to you the features and functionality of the service, as well as to communicate directly with you, such as to send you email messages and push notifications.

14.2 Privacy Policy

Our Privacy Policy, which is available at [insert link to Privacy Policy], details how we handle the information we collect from you when you use our platform. It includes information on how we collect, use, disclose, and protect your personal data. The Privacy Policy also explains how you can access and update your personal information and make certain choices about how your information is used.

The Privacy Policy is incorporated by reference into these Terms and Conditions, and by agreeing to these Terms, you agree to be bound by the provisions of our Privacy Policy.

14.3 Consent to Processing

By using ReConto, you consent to the processing of your data in the United States and, if applicable, in other countries where we may process data. We take reasonable precautions to protect your personal information but note that no Internet transmission is entirely secure or error-free, and we cannot guarantee the absolute security of any information you transmit to us.

14.4 Cookies and Tracking Technologies

ReConto uses cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

14.5 Changes to Our Privacy Practices

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website’s home page and via email. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this Privacy Policy to check for any changes.

15. Governing Law and Jurisdiction

15.1 Applicable Law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law provisions.

15.2 Jurisdiction

You agree that any legal action or proceeding between you and ReConto related to these Terms and Conditions will be brought exclusively in the federal or state courts located in [Your City, Your State], USA. You hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the state and federal courts of [Your City, Your State].

15.3 International Use

We make no representation that information on the ReConto platform is appropriate or available for use outside the United States. Those who choose to access the ReConto platform from outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Access to the ReConto platform from jurisdictions where the contents of the ReConto platform are illegal or penalized is prohibited.

15.4 Compliance with Laws

You agree to comply with all applicable laws, statutes, ordinances, and regulations regarding your use of the ReConto platform and your purchase of items or services through our platform where applicable.

16. Contact Information

For any questions, concerns, or complaints regarding these Terms and Conditions, or any other policy related to your use of the ReConto platform, please contact us at:

ReConto Customer Support

Our support team is available from 9:00 AM to 5:00 PM Eastern Time, Monday through Friday, excluding public holidays. We endeavor to respond to all inquiries within 48 hours.

If you need assistance with any service-related issues, including account management, billing queries, or technical support, please do not hesitate to reach out. Our goal is to ensure that your experience with ReConto is smooth and satisfactory.

For urgent matters outside of these hours, please refer to the FAQ or help section on our website, which might address your concerns immediately. For emergency issues related to service disruptions or security concerns, please use the dedicated emergency contact details provided on our website's contact page.

17. Final Provisions

17.1 Severability

If any provision of these Terms and Conditions is determined to be unlawful, void, or for any reason unenforceable, then that provision will be considered severable from these Terms and Conditions and will not affect the validity and enforceability of any remaining provisions. This severability clause shall not be modified only to the extent necessary to make it enforceable while preserving its intent.

17.2 Complete Agreement

These Terms and Conditions, together with the Privacy Policy and any other legal notices published by ReConto on the platform, constitute the entire agreement between you and ReConto concerning the use of the platform. These documents supersede all prior agreements, discussions, representations, and warranties, both written and oral, between you and ReConto regarding the subject matter hereof. No other terms or conditions (including any pre-printed or boilerplate terms in any purchase order, confirmation, or other document exchanged between the parties) shall be binding on the parties unless expressly agreed to in writing by both parties.

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