Boost Your Service Quality and Keep Clients Happy

What Is Continuous Improvement and Agreements?

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Address concerns proactively to keep your clients satisfied.

Work on specific actions to improve your ratings.

Create mutual agreements that clarify client needs.

Monitor and update agreements to show clients you’re committed.

Build a reputation for reliability and excellence in your field.

1 Receive Feedback: Clients provide feedback on completed tasks or projects.
2 Create Agreements: Turn feedback into clear, actionable agreements with your client.
3 Assign Tasks: Break down agreements into tasks for your team to follow.
4 Track Progress: Monitor the completion of each agreement to ensure improvements are made.
5 Update Clients: Keep clients informed about progress and completed improvements.

Landscaping Services: A client wants better debris cleanup after lawn care. Create an agreement to ensure the team removes all debris and takes before-and-after photos for confirmation.
Pest Control Services: A client requests that treatments be applied without harming their garden plants. Create an agreement to use specific products and techniques.
HVAC Maintenance: A client needs detailed service reports after each visit. Create an agreement to provide a summary with photos and notes every time.
Handyman Services: A client asks for punctual service. Create an agreement to arrive within a specific time window and notify the client of any delays.

Actionable Feedback: Convert feedback into clear steps for improvement.
Transparency: Show clients you’re committed to delivering excellent service.
Accountability: Keep your team accountable with trackable agreements.
Client Trust: Build long-term trust by consistently meeting client expectations.
Enhanced Reputation: Improve ratings and attract more clients through outstanding service.

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